Support
Community Support
If you need help, we encourage you to join fellow users in the Ubuntu MATE Community. If this is your first time, you’ll need to create a new account using the Sign Up button in the upper right hand corner. Once you have an account, post your issue in Support and Help Requests. Be detailed with your description of the problem and be excellent to each other.
Official Guide
If this is your first time using Ubuntu MATE, we have an official guide to assist you on your journey. It’s also pre-installed under the Accessories menu (for full installations).
guide.ubuntu-mate.org Shop Books
Other Resources
While these sites aren’t specific to Ubuntu MATE, they can still help you find a solution as we have a lot in common with the wider Ubuntu community.
For the best results, make sure your report includes what you were doing when you had the problem, steps to reproduce and hardware specifications to help the people who will help you.
Known Issues
Here’s a list of issues we have noted that may degrade your retrospective experience.
Affects | Component | Problem | Workarounds | Upstream Links |
---|---|---|---|---|
20.04 LTS | Ubuntu MATE | Some locales (like pt_BR) are missing menu icons. |
◾ Link
|
◾
LP: 1873466
|
20.04 LTS | Ubuntu | Some applications may crash Xorg and return to login screen in virtual machines |
◾ Link
|
◾
LP: 1745345
|
20.04 LTS | Ubuntu | Display issues with AMD RX 560 GPU |
◾ Link
|
◾
LP: 1873895
|
21.10 | Plank | When snaps update, they disappear from Plank. | n/a |
◾
Link
◾ Link |
21.10 | Ubuntu | Ubiquity slide shows are missing for OEM installs of Ubuntu MATE |
◾ Link
|
◾
Link
|
22.04 | Ubuntu | Ubiquity slide shows are missing for OEM installs of Ubuntu MATE |
◾ Link
|
◾
Link
|
22.10 | Ubuntu | Ubiquity slide shows are missing for OEM installs of Ubuntu MATE |
◾ Link
|
◾
Link
|
For a complete listing of Ubuntu MATE Bugs:
To learn how to report a bug, go to Bug Reporting and Triage under Get Involved.